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Blue Shield Contact Numbers

HMO Member Services
800-424-6521
For benefits, claims, eligibility, and appeals, the is the first stop for all HMO members and providers
PPO Member Services
800-200-3242
For benefits, claims, eligibility, and appeals, the is the first stop for all PPO members and providers
Lifepath Advisors
866-543-3728 (24/7)
Nurseline and EAP-like feature. No charge, confidential, unlimited telephone support for information, consultations, and referrals for child, elder, legal and financial issues, including community resources and support services.
PPO Radiological Procedure Authorizations
888-642-2583
For radiological procedures (CT scans, MRIs, MRAs, PET scans, Bone Densitometry testing, and any cardiac diagnostic procedure utilizing nuclear medicine) performed on a non-emergent basis, physicians contact this number. Required in California only.
PPO Prior Authorizations
800-343-1691
For the following services: home health care, home infusion/injectable care, hospice, clinical trials, inpatient hospital stays (non-emergency)
Out-of-area, urgent and emergent care
800-810 BLUE (2583)
HMO and PPO members who are traveling in the U.S. may call this number 24 hours a day to locate physicians or facilities in the area.
Pharmacy Services
800-535-9481, fax 888-697-8122
For assisting physicians and pharmacies with prescription questions and authorizations
High Desert Trust
877-924-4494
Website
www.mylifepath.com



Certificated Benefits Information
(Click an icon for information and services from each company)



Blue Shield of California (7-01-2003)
Benefit type: Medical
Express Scripts (7-01-2003)
Benefit type: Mail Order Prescriptions




Delta Dental
Benefit type: Dental
MES (Medical Eye Services)
Benefit type: Vision Exam/Glasses/Lenses
Our Group #15004 our Policy #94-012




Pacific Care

Benefit type: Mental Health Services
Employee Assistance Program



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